ppgames Privacy Policy

1. Introduction

ppgames ("we," "us," or "our") operates the online gaming platform accessible at ppgames.vip (the "Platform"). This Privacy Policy describes how ppgames collects, uses, stores, shares, and protects personal data relating to users of the Platform ("you" or "your"), in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and other applicable data protection legislation.

By registering for or using the ppgames Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read together with the ppgames Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

ppgames collects personal data that you provide directly, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full name, date of birth, gender, nationality;
• Contact Data: Email address, mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Account Data: Username, password (stored in hashed form), security questions;
• KYC & Verification Data: Government-issued ID (e.g., PhilSys ID, passport, driver's licence), selfie or liveness check images, proof of address documents;
• Financial Data: GCash account details, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details (card number is tokenised and never stored in plain text);
• Communications Data: Messages sent to ppgames support, live chat transcripts, survey responses, and feedback submissions.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage Data: Pages visited, games played, session duration, click-stream data, search queries within the Platform;
• Transaction Data: Deposit and withdrawal history, bet history, game results, bonus usage;
• Location Data: Approximate geolocation derived from IP address, used for regulatory compliance and fraud prevention.

2.3 Data from Third Parties

• Identity and fraud-check data from KYC verification service providers;
• Payment verification data from payment processors (GCash, Maya, banking partners);
• Publicly available information used for enhanced due diligence where required by anti-money laundering regulations.

3. How We Use Your Personal Data

ppgames uses your personal data only for the purposes set out below. We do not sell your personal data to third parties for their own marketing purposes.

4. Legal Basis for Processing

ppgames processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose (e.g., marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing;
• Contractual Necessity: Where processing is necessary to perform the contract between you and ppgames (i.e., providing the gaming services you have registered for);
• Legal Obligation: Where processing is required to comply with applicable laws and regulations, including KYC, AML, and gaming regulatory requirements;
• Legitimate Interests: Where processing is necessary for the legitimate interests of ppgames, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

5. Data Sharing & Disclosure

ppgames does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC & Identity Verification Providers: Third-party services used to verify your identity and age in compliance with regulatory requirements;
• Payment Processors: GCash, PayMaya / Maya, and banking partners necessary to process your financial transactions;
• Game Software Providers: Licensed game studios whose software powers games on the ppgames Platform, who may receive anonymised or pseudonymised gameplay data;
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities where disclosure is required by law or regulatory mandate;
• Law Enforcement: Where ppgames is legally compelled to disclose data in connection with a criminal investigation or court order;
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under strict data processing agreements;
• Professional Advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations.

All third-party service providers engaged by ppgames are contractually required to process personal data only on ppgames's instructions and in accordance with applicable data protection law.

6. Cookies & Tracking Technologies

ppgames uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality (e.g., session authentication, security tokens);
• Functional Cookies: Remember your preferences such as language settings and display options;
• Analytics Cookies: Collect anonymised data about how users interact with the Platform to help us improve performance and user experience;
• Security Cookies: Used for fraud detection, bot prevention, and account security purposes.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

ppgames retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications;
• Support Communications: Retained for three (3) years from the date of the last interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with ppgames's data disposal procedures.

8. Data Security

ppgames implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial data and KYC documents;
• Tokenisation of payment card details — raw card numbers are never stored on ppgames servers;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Multi-factor authentication for internal system access;
• 24/7 security monitoring and intrusion detection systems.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ppgames:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed;
• Right of Access: The right to request a copy of the personal data ppgames holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the ppgames Data Privacy Officer using the contact details in Section 14. ppgames will respond to all verified requests within thirty (30) days of receipt.

10. Children's Privacy

If you are a parent or guardian and believe that a minor has registered on the ppgames Platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

11. International Data Transfers

ppgames primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or game software studios), ppgames ensures that such transfers are subject to appropriate safeguards, including:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission;
• Transfers only to jurisdictions that provide an adequate level of data protection as recognised under Philippine law;
• Binding corporate rules where applicable within corporate group structures.

12. Third -Party Links

The ppgames Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the ppgames Platform. ppgames is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Updates to This Privacy Policy

ppgames reserves the right to update or amend this Privacy Policy at any time. Where changes are material, ppgames will provide reasonable advance notice via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the ppgames Platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you must cease using the Platform and may request account closure by contacting ppgames support.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the ppgames Data Privacy Officer:

• Email: privacy@ppgames.vip
• General Support Email: support@ppgames.vip
• Live Chat: Available 24/7 via the ppgames Platform
• Response Time: ppgames aims to respond to all data privacy requests within 30 calendar days

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have not been adequately addressed by ppgames.